This is instructions when you computer is running slow.

Please try the steps below to improve the performance of your computer.

Follow the steps listed below to free up memory.

Clearing Temp and temporary Internet Files

1. On your screen, locate and click the Start button, click Run.

2. in the box type "C:\Windows" without the quotes. Click OK.

3. You may receive a warning message about changing the contents in the Windows folder. Click Yes or OK.

4. Find the folder called Temp and double-click it.

5. Click Edit on the menu bar. Choose Select All.

6. Hit the DELETE key on your keyboard. Click Yes or OK on any messages that may pop up. These files are not needed for your machine to run and are safe to remove.

7. Close the Temp folder.

8. Follow the steps 4 through 7 for the folder called Temporary Internet Files and the folder called History.

9. Close all windows that are open.

10. Double-click the Recycle Bin and click File, click Empty the Recycle Bin.

11. Restart the computer.

Clearing the programs that run in the background

1. Click the Start button.

2. Click Settings.

3. Click Taskbar.

4. Click the Start Menu Programs tab.

5. Click the Advanced button.

6. Double-click the Programs folder.

7. Double-click the Start Up Group.

8. Click and drag any icons in there to another group just for troubleshooting purposes.

9. Once complete, shut down and restart the computer.

Checking for conflicts

1. Click the Start button, click Settings, click Control Panel, doubleclick the System icon, click the Device Manager tab.

2. Are there any exclamation points or red X's present? Please note any and send results.

3. Check under Disk Drives. Are there two Generic NEC Floppy listed? if4. Check under Monitors. Is there more than one monitor listed? Remove all but the correct one.

Closing all programs running in the background

1. Right-click each of the icons one at a time next to the clock in the lower right hand corner of the screen.

2. Choose Close, Exit, or Disable for each of those icons until they are all gone or "x'd" out.

3. Press CTRL+ALT+DELETE to bring up the Close Program box.

4. We need to close each program listed in there except for Explorer and Systray.

5. To do so, click one item in the list so that it is highlighted.

6. Click the End Task button. The Window will close. If you receive "Program not responding" window, click End Task in that windows please.

7. Repeat steps 3 - 7 until only Explorer and Systray remain.

8. If you are running a Screen Saver, be sure to disable it, by clicking on Start, then Settings, then Control Panel. Double-click on the Display Icon.

9. When the Display Properties window comes up, click on the Screen Saver tab and set the Screen Saver to none. Close all the windows down.

ScanDisk and Disk Defragmenter

1. Run ScanDisk first. On your screen, locate and click the Start button, point or click Programs, click Accessories,, click System Tools, click ScanDisk.

2. When the ScanDisk program comes up. Choose Thorough by clicking and placing a black dot in the circle.

3. Place an X in the box for Automatically fix errors.

4. Now click on the Advanced button located in the lower right of the window.

5. When the window comes up, use the following settings:

a. In Display summary place a bullet in Always. b. In Log file place a bullet in Replace log. c. Cross-linked files place a bullet in Delete. d. Lost file fragments place a bullet in Free. e. Check for files place a check mark in Invalid file names and Invalid dates and times only f. Place a check mark in Check host drive first.

6. Click OK when done and now click on the Start button to run ScanDisk.

7. Run Disk Defragmenter. On your screen, locate and click the Start button, point or click Programs, click Accessories, click System Tools, click Disk Defragmenter.